Price List and Stock list must be requested through our e-mail address. Updated Stock list available for download from our website to our member customers. After we receiving your order, we will send you our proforma invoice of your order including the freight rate, packing charge and other charges apply for the shipment. All prices are in U.S. dollars, F.O.B. Denpasar, Indonesia. Prices are subject to change without notice. We will only process order after we received full proforma invoice in our bank account. Order will be send via best possible carrier and routing at the earliest available flight.
Our Guaranteed
We committed to create long lasting and mutually beneficial relationships with customers all over the world by maintaining our commitment to quality, variety, and world-class customer service. We meticulously select only the best fishes, invertebrates or corals, place them in our tanks for a few days, and when orders come, we screen the healthy stock for shipping.
D.O.A.
We regularly check the DOA with our customer and we gladly report that since we started there is less than 5% DOA per shipment due to our strict selection process. We ask customer to absorb the first 5% of DOA losses.
All DOA above 5% or other issues should be reported no later than 24 hours along with photo documentation.
DOA causes by delayed flight or negligence / mishandling by the carrier, should be directed to the carrier.
Certificate Of Origin (Form - A) : US$30.00 (If required)
Freight rate : Varied depending on Destination, Airlines and Weight .
Payment
Advanced payment required for all new customers. We will send your order at the earliest available flight prior receiving advance payment in our bank account.
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